Legal
Terms of Service
These Terms of Service describe the general conditions for accessing RadPro Technologies websites and supported software or communication services.
Effective date: 2 September 2026
1. Scope
These Terms apply to the RadPro Technologies website and, where incorporated into a quotation, order, license, subscription or other agreement, to RadPro software and associated services.
2. Healthcare and professional use
RadPro products are intended for use by appropriately trained personnel within the scope stated for the relevant product. Software features that assist workflow, notifications, records or communication do not replace professional clinical judgment, institutional policies or regulatory responsibilities.
3. Customer responsibilities
Customers are responsible for maintaining accurate organization and user information, controlling authorized access, complying with applicable privacy and healthcare requirements, obtaining required patient consent, and reviewing message templates and recipient information before sending communications.
4. WhatsApp and third-party services
Some RadPro products may integrate with third-party services such as the WhatsApp Business Platform. Use of those services may also be subject to the third party’s applicable terms, policies, availability, messaging rules and charges. RadPro cannot guarantee uninterrupted operation of an external platform outside its control.
5. Acceptable use
Users must not use RadPro systems to send unlawful, deceptive, abusive, unsolicited or inappropriate communications; attempt unauthorized access; interfere with security controls; introduce malicious code; or use the service in a way that violates applicable law or contractual restrictions.
6. Accounts and security
Users are responsible for safeguarding their credentials. Customers should promptly disable accounts that are no longer authorized and report suspected compromise or unauthorized activity.
7. Intellectual property
RadPro Technologies retains its rights in its software, website content, designs, documentation, trademarks, know-how and other intellectual property except where a written agreement expressly states otherwise.
8. Software licensing
Software is licensed rather than sold unless explicitly stated otherwise in writing. License scope, duration, users, sites, support, updates and commercial terms are governed by the applicable quotation, order, license or subscription agreement.
9. Availability and maintenance
RadPro may perform maintenance, security updates, compatibility updates and operational changes. Third-party dependency outages, customer infrastructure issues, internet connectivity or external platform changes may affect availability.
10. Warranties and limitations
Product-specific warranties, acceptance criteria and liabilities are governed by the applicable commercial agreement. To the extent permitted by law, informational website content is provided without a guarantee that it is error-free or continuously available.
11. Suspension or termination
Access may be suspended or terminated for expired licensing, security risk, material breach, unlawful use or as otherwise permitted by the applicable agreement.
12. Privacy
Personal information is handled according to the RadPro Technologies Privacy Policy at https://radpro.in/privacy-policy.
13. Changes
These Terms may be updated as products and services evolve. The latest version will be published on this page.
14. Contact
RadPro Technologies
Pune, Maharashtra, India
Email: info@radpro.in
Website: https://radpro.in
1. Scope
These Terms apply to the RadPro Technologies website and, where incorporated into a quotation, order, license, subscription or other agreement, to RadPro software and associated services.
2. Healthcare and professional use
RadPro products are intended for use by appropriately trained personnel within the scope stated for the relevant product. Software features that assist workflow, notifications, records or communication do not replace professional clinical judgment, institutional policies or regulatory responsibilities.
3. Customer responsibilities
Customers are responsible for maintaining accurate organization and user information, controlling authorized access, complying with applicable privacy and healthcare requirements, obtaining required patient consent, and reviewing message templates and recipient information before sending communications.
4. WhatsApp and third-party services
Some RadPro products may integrate with third-party services such as the WhatsApp Business Platform. Use of those services may also be subject to the third party’s applicable terms, policies, availability, messaging rules and charges. RadPro cannot guarantee uninterrupted operation of an external platform outside its control.
5. Acceptable use
Users must not use RadPro systems to send unlawful, deceptive, abusive, unsolicited or inappropriate communications; attempt unauthorized access; interfere with security controls; introduce malicious code; or use the service in a way that violates applicable law or contractual restrictions.
6. Accounts and security
Users are responsible for safeguarding their credentials. Customers should promptly disable accounts that are no longer authorized and report suspected compromise or unauthorized activity.
7. Intellectual property
RadPro Technologies retains its rights in its software, website content, designs, documentation, trademarks, know-how and other intellectual property except where a written agreement expressly states otherwise.
8. Software licensing
Software is licensed rather than sold unless explicitly stated otherwise in writing. License scope, duration, users, sites, support, updates and commercial terms are governed by the applicable quotation, order, license or subscription agreement.
9. Availability and maintenance
RadPro may perform maintenance, security updates, compatibility updates and operational changes. Third-party dependency outages, customer infrastructure issues, internet connectivity or external platform changes may affect availability.
10. Warranties and limitations
Product-specific warranties, acceptance criteria and liabilities are governed by the applicable commercial agreement. To the extent permitted by law, informational website content is provided without a guarantee that it is error-free or continuously available.
11. Suspension or termination
Access may be suspended or terminated for expired licensing, security risk, material breach, unlawful use or as otherwise permitted by the applicable agreement.
12. Privacy
Personal information is handled according to the RadPro Technologies Privacy Policy at https://radpro.in/privacy-policy.
13. Changes
These Terms may be updated as products and services evolve. The latest version will be published on this page.
14. Contact
RadPro Technologies
Pune, Maharashtra, India
Email: info@radpro.in
Website: https://radpro.in